You can review availability on our website or email us with your product list. If an item is not shown, our team will confirm stock or provide the next restock date.

Place your order through our online platform by adding items to your cart and following the checkout steps. For bulk or customized orders, our sales team is available to assist you directly.

If a product is unavailable, submit an inquiry on its page or contact us. We will update you on availability or recommend suitable alternatives.

If you experience any issues, contact our support team by email. We review all messages carefully and respond as quickly as possible with a resolution.

Our labels are designed for clarity and traceability. They include:
A. Brand logo
B. Product name
C. Catalog number in BLD
D. CAS number
E. Pack Size
F. Batch No.
G. Molecular Weight
H. Density
I. Gross Weight
J. Tare Weight
K. Company commercial name and address
L. GHS Pictogram
M. Storage temperature
N. Warning Statement
O. Product Information QR

Delays may occur due to incomplete shipping information, payment verification, courier issues, weather conditions, or inventory adjustments. If any problem arises, we will contact you immediately.

Check your package upon delivery.
If damaged → Reject the package and inform us immediately.
If items are missing → Notify us and we will arrange a quick replacement.

We accept secure online payments, bank transfers, and approved purchase orders. Some regions may also offer additional payment options based on customer location.

Yes. Our technical team can guide you with product selection, usage questions, documentation, and troubleshooting whenever needed.